Lukki Casino – Responsible Gambling Tools & Support

We take responsible gambling seriously at Lukki. Our aim is to help you keep play safe, controlled and enjoyable. We provide practical tools, clear information and friendly support so you can manage how, when and how much you gamble.

Player protection principles

We believe every player should have control over their account and activity. That means clear limits, reliable verification and swift support when someone asks for help. We respect your privacy and use standard checks to protect both your account and the wider community from harm.

Activity-control tools

You can manage your play directly from your account. Tools are designed to be simple to set and change, and include deposit limits, loss limits, session reminders and temporary account breaks. If you need a more permanent solution, our team can support longer self-exclusion arrangements.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much money you place on your account. Limits take effect as soon as they are saved and can be reduced immediately. Increasing a limit may involve a cooling-off period to help prevent impulsive changes.

Loss limits

Loss limits let you cap the total amount you can lose over a set period. This tool helps keep losses predictable and prevents chasing. Like deposit limits, loss limits can be adjusted downwards instantly and increased only after a delay.

Time limits and session reminders

Use session reminders to receive notifications after a set amount of playtime. You can also choose automatic log-outs and daily time limits to avoid long sessions. Short cooling-off breaks are available if you want a temporary pause.

Self-exclusion and account breaks

If you decide you need a longer break, request self-exclusion via live chat or your account settings. Self-exclusion blocks access for the chosen period and prevents account reopening until the exclusion ends. Our support team can guide you through the process and help with practical next steps.

Signs of problematic behaviour

Watch for changes such as spending more than planned, difficulty stopping, borrowing money to play, neglecting work or relationships, or feeling anxious about gambling. If you or someone close to you notices these signs, take action early and use the tools available.

Tips for maintaining control

Set realistic deposit and loss limits, schedule regular breaks, avoid playing while tired or stressed, keep a record of time and money spent, and use session reminders. Consider removing saved payment details to add an extra barrier between you and impulse deposits.

Professional help and support organisations

If you need additional support, contact recognised UK organisations such as GamCare, BeGambleAware, Gamblers Anonymous or the National Gambling Helpline. If you are based in Great Britain you may also consider registering with GAMSTOP to restrict access to participating sites. Our support team is available via live chat to assist with account controls and signposting to external services.